At Metadrob, we strive to provide an exceptional virtual store creation platform that empowers retailers. We understand that sometimes circumstances may require you to cancel your subscription or seek a refund. We are committed to ensuring a transparent and fair process for all our valued users.

1. Subscription Cancellation:

You can cancel your Metadrob subscription at any time by logging into your account and navigating to the subscription settings. Once your subscription is canceled, you will not be charged for any future billing cycles.

2. Billing Cycles:

Please note that Metadrob operates on a subscription-based model, and your cancellation will take effect at the end of your current billing cycle. We do not provide partial refunds for unused portions of your subscription.

Refund Policy

Thank you for subscribing at Metadrob. We value your business and want to ensure your satisfaction with the purchase you make on our website. Please read this policy carefully to understand our refund procedures.

Once your cancellation is received and inspected, we will send you an email to notify you that we have received your receipt. We will also notify you about the approval or rejection of your refund.

  • If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow 7 to 10 business days for the refund to reflect on your account.
  • If your return is rejected, we will provide you with an explanation for the decision and return the item to you at your expense.

How to Initiate a Cancellation?

To initiate a return, please contact our customer support team at info@metadrob.com. Provide your subscription reference number and a reason explained in detail for your cancellation. Our team will guide you through the process.

Contact Us

If you have any questions about our cancellation and refund policy or need further assistance, please don’t hesitate to contact our customer support team at info@metadro.com or +91 966-004-4020 .

We reserve the right to update or modify this refund policy at any time without prior notice. Please check this page periodically for any changes.

Thank you for choosing Metadrob. Your satisfaction is our top priority, and we are committed to providing you with a seamless shopping experience.

Book a Demo Today!
Book a Demo!

    Book a Demo!

      Book a Demo!